Poor Support, Not Reliable Plugin

Where is the plugin support? Looking at both Solid Security and Solid Central “Support” you haven’t got back to a number of people having issues in the past month and those that you have replied to its been a non resolved, poor response.

For anyone else who is having issues with the plugin, I would suggest moving away from this down to the lack of support and try AIOS. At least the developers for this plugin have some decency to reply back to you in a few minutes or hours, even the general consumer who have got the plugin also tend to help out. Solid team need to learn by their competitors.

Shocking experience and due to my issue with the firewall not working and cannot turn it off (unless I disable the plugin), and the lack of support I will be removing this plugin on all sites asap.

• This topic was modified 3 years, 7 months ago by poppydev.
• This topic was modified 3 years, 7 months ago by poppydev.
• This topic was modified 3 years, 7 months ago by poppydev.
• This topic was modified 1 month, 3 weeks ago by poppydev.
• This topic was modified 1 month, 3 weeks ago by poppydev.