• Resolved clemylia

    (@clemylia)


    I logged in to my wordpress back end today for the first time in about 2 weeks.

    The menu to the left of the dashboard landing page has disappeared – all I have is ‘Profile’, and ‘Media’ ‘Pages’ ‘Posts’ ‘Settings’ etc are all gone. My site is still there http://www.clmntnbrn.co.uk but I needed to make it private until I’ve written the text for it!

    I have looked on the forum and tried uploading fresh wp-admin and wp-includes files, but to no avail. I have also logged in to the database and confirmed my user is set as an admin.

    Can anyone please help!

Viewing 6 replies - 1 through 6 (of 6 total)
  • esmi

    (@esmi)

    Using Phpmyadmin (or another MySQL management tool), first backup your database. Then navigate to your wp_usermeta table and locate the meta_key called “wp_capabilities” for your user_id. Change the meta-value for this record to:

    a:1:{s:13:"administrator";s:1:"1";}

    Thread Starter clemylia

    (@clemylia)

    Thanks, but it already is that. Also my user level is 10.

    Any other ideas?

    esmi

    (@esmi)

    What is the value for your wp_capabilities?

    Thread Starter clemylia

    (@clemylia)

    a:1:{s:13:”administrator”;s:1:”1″;}

    esmi

    (@esmi)

    Try:
    – switching to the default theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    resetting the plugins folder by FTP or phpMyAdmin.

    – re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    Thread Starter clemylia

    (@clemylia)

    Amazing, option 2 worked a treat.

    Thanks so much!

Viewing 6 replies - 1 through 6 (of 6 total)

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