missing custom pins

  • Resolved kitkat13

    (@kitkat13)


    11 years, 2 months ago

    Hi:

    I recently updated the plugin and wordpress instance. Like each time i have done this previously, the custom pins have been overwritten. I looked back at a previous ticket i wrote to you where you advised that i reload the pins to the markers folder and i just did that. I can see them in the admin but when i select one, it does not show on the site. However, if i switch the pin to one of the standard ones it shows, then it displays on the site. You can see the issue here:

    http://cervezagoose.com/donde/

    for the purpose of this demonstration, i made the starter marker one of the ones you provide in the settings area and the stores marker is one of the ones i created and uploaded per directions. only the start marker shows.

    Please help.

    thanks.

    https://wordpress.org/plugins/wp-store-locator/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Tijmen Smit

    (@tijmensmit)

    11 years, 2 months ago

    If you view the source of the store locator page and search for ‘storeMarker’ you see it is set to ‘marker@2x.png’. But that file doesn’t exist http://cervezagoose.com/wp-content/plugins/wp-store-locator/img/markers/marker@2x.png At least if I try to access it in the browser I get ‘Page you are looking is Not Found’.

    Thread Starter kitkat13

    (@kitkat13)

    11 years, 2 months ago

    I checked the directory and I see the marker there and labelled correctly though i get the 404 as you described when i click on the link.
    Unfortunately I can’t include a screenshot here. Any more ideas for me?

    thx

    Plugin Author Tijmen Smit

    (@tijmensmit)

    11 years, 2 months ago

    It sounds like something on your host is blocking access to files with @2 in it.

    Can you contact your host and ask them about it? Because if the file exists, but it returns a 404 then there really is no other way other then a script active blocking the access.

    Plugin Author Tijmen Smit

    (@tijmensmit)

    11 years, 2 months ago

    I see the markers are loading again. What was the problem?

Viewing 4 replies - 1 through 4 (of 4 total)

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