Missing “continue” button in checkout

  • Resolved pawkat

    (@pawkat)


    4 years ago

    Hi, I find an issue with the “Woocommerce Paypal Payments” in the checkout. I tested it with the storefront theme.
    Flow:
    – add the product to the cart
    – on the checkout page don’t fill data
    – click pay with PayPal
    Result:
    – there are errors because required fields aren’t filled
    – I can fill required fields, but there isn’t a continue button
    – there is only a pay with PayPal button, if I click it I should again process the payment
    Expected result:
    – there should be a “continue” button and the “pay with PayPal” button should be hidden. I see it works if I reload the checkout page, but it should work without reloading the page because the user doesn’t know what he should do. see my screenshot https://prnt.sc/zeU8JwHKAN48.

    As I see, for me, it’s happened on mac when the window is not fullscreen

    You can find my screencast by the URL – https://dev3.mountnatural.de/wp-content/uploads/2022/05/screencast-2022-05-06-10-06-59.mp4.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    4 years ago

    Hi @pawkat,

    When the buyer doesn’t provide all the required fields before initiating the payment, the current behavior is not ideal but will be improved in a future update.
    The validation should occur immediately when clicking the button so the buyer doesn’t even get into a situation where the payment is pre-authorized. More details about it can be found in this GitHub issue, where future developments will be linked.

    Kind regards,
    Niklas

    ofive

    (@ofive)

    4 years ago

    Hello @niklasinpsyde I’m asking for a reply to my issues and I’m not getting any reply. Meanwhile, I see that you’re replying to other users.

    I’ve opened a new topic which I didn’t get a reply: https://wordpress.org/support/topic/problem-with-credit-debit-cards-on-upsells-2/

    That one is a new topic because I didn’t get a reply on the main thread: https://wordpress.org/support/topic/problem-accepting-upsells/

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    3 years, 11 months ago

    We have not heard back from you in a while, so I’m marking this thread as resolved.
    Hopefully, the above information helped you out.
    If you have any further questions, please feel free to reopen this topic or create a new one.
    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Missing “continue” button in checkout’ is closed to new replies.