Support » Plugin: New Facebook Pixel Plugin with Standard Events for WooCommerce » Missing ‘content_type’ missing ‘content_id’.

  • Hi,

    After running fine for 6 months, I am now seeing errors reported by FaceBook:

    Missing content_type parameter from “Purchase” in *****’s Pixel
    Missing content_ids parameter from “Purchase” in *****’s Pixel
    Missing content_type parameter from “AddToCart” in *****’s Pixel
    Missing content_ids parameter from “AddToCart” in *****’s Pixel

    Using the Facebook Pixel Helper in Chrome I can see that product pages are reporting:

    [OK] ViewContent
    fbq(‘track’, ‘ViewContent’, {“content_ids”:336,”content_type”:”product”});

    [ERROR] AddToCart
    [ERROR] ViewContent

    Adding to cart reports:

    [OK] PageView
    fbq(‘track’, ‘PageView’);

    Initiating Checkout reports:

    [OK] InitiateCheckout
    fbq(‘track’, ‘InitiateCheckout’);

    Hope this helps towards a fix.

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Trinitech

    (@trinitech)

    No reply from plugin author for last 5/6 threads so we’ve removed this plugin and found an alternative.

    @trinitech which plugin did you find as your alternative?

    Thread Starter Trinitech

    (@trinitech)

    PixelYourSite is the leading plugin for this now IMO.

    Thread Starter Trinitech

    (@trinitech)

    Hi,

    Bellow is the reply we received via email from the developpers:

    Hi there,
    Thanks for reaching out! Unfortunately, today I’ll be a bearer of bad news. Probably Facebook modified the way they work – and right now we don’t have enough resources to follow the changes.

    I’m really sorry for all this.
    Sophie

    • This reply was modified 6 years, 9 months ago by Trinitech.
Viewing 4 replies - 1 through 4 (of 4 total)
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