Hi herringcreative,
It seems the user the web server runs as doesn’t have write access to the wflogs folder.
Can you check which user is the owner of the wflogs folder?
– go to the wp-content folder
– run the command: ls -al
– check the owner/group and permissions for the wflogs folder
Is it the same user the web server runs as?
– ps -aef|grep apache
– in the output, the username is at the beginning of the line(s)
If the above gives you 2 distinct users, permissions on the folder should be adjusted, or the owner should be changed to the web server related user.
Let me know if this helps
yndmgo,
The command Is -al didn’t work, I got an error saying it is not understood.
I checked the permissions of the wflogs folder and it was 775. I rechecked each of the permissions of the files within the folders and found the .htaccess was 660 rather than 664. Once I changed that the config.php showed up on my hosting provider files, but not on my ftp program.
@herringcreative
Sorry I should’ve asked a few questions before starting to throw commands at you!
How do you connect to the server hosting your WP site in order to see the files?
– via ssh using putty, for example?
– via an administration interface of your hosting provider?
How do you check the files permissions?
In case you connect via ssh, the commands I gave you should work.
Just to be sure, in ls -al both “l” are lowercase “L” (the font on this page makes it look like capital “i”) and there is a space between “ls” and “-al”.
What permissions do you see for the newly created config.php file? Maybe the FTP user you connect with doesn’t have sufficient access rights to view the file.
Which owner/group do you see for the wflogs folder? In case you don’t have access to that information (using the ls -al command), you might want to check with your hosting provider that the owner:
- is the user the web server runs as
OR
- belongs to the same group as the user the web server runs as
If there is any confusion, please let me know.
