Hello, I have the same error:
The event ** generated an error: [The 32400 is greater than the duration of the event. The start_date and start_date_utc has a conflict when using the timezone of the event.. The end_date_utc does not match the value of end_date with the timezone.].
I have a location based Timezone (Europe/Rome) and I’m using Gutenberg on Event.
I noticed that whenever changing an Event date, only _EventStartDate and _EventEndDate are updated, while _EventStartDateUTC and _EventEndDateUTC remain unchanged. For example, I’ve updated the date of an event, from 2022-08-03 to 2022-10-05 and these are is post_meta:
_EventStartDate: 2022-10-05 08:00:00
_EventEndDate: 2022-10-05 10:00:00
_EventStartDateUTC: 2022-08-03 06:00:00
_EventEndDateUTC: 2022-08-03 15:00:00
Hi @massimomegistus @kickilna, sorry to hear about this. It seems like this is a known issue while migrating to 6.0. https://theeventscalendar.com/known-issues/#migration-errors
We have users reporting a similar issue. We have already created an internal bug ticket for this, and I have already added your case to it. Our development team is working on this, and rest assured we will provide a solution as soon as possible.
Other users resolved some of the issues they are having by following the troubleshooting steps in our Knowledgebase. It would be good if you could check and see if that’s also the case for you which fixes the issue. https://theeventscalendar.com/knowledgebase/k/migrating/#Troubleshooting
I’d keep this thread open, and we would notify you whenever there are updates in this thread. Again apologies for the inconvenience.
Best,
Abz
________________________
Internal Bug Ticket Reference:
ECP-1304
We wanted to let you know with our latest release of The Events Calendar 6.0.1; we resolved an issue that was causing various errors including messages regarding timezones. Be sure to review our full Release Notes for more details and update your plugin at your earliest convenience.
As always, we suggest testing updates on a staging site first and having a recent backup, but it should all be smooth sailing. If you implemented any workarounds, you may remove them after updating the plugins.
If you still have issues after updating to the latest releases, please open a new support case and include any specific details if possible.
Have a great day,
Gladys
@kickilna
Hey there! This thread has been inactive for a while so we’re going to go ahead and mark it Resolved. Please feel free to open a new thread if any other questions come up and we’d be happy to help. 🙂
Best,
Rob
