Migrate subscriptions to a new WC instance

  • thilo72

    (@thilo72)


    3 years, 1 month ago

    I recreated my website from scratch and then migrated all my customer, product and order data to the new site (new instance but still same domain name). However, this did not migrate the subscriptions of my customers to the new wc instance. I see there is also no option for migrating subscriptions in the plugin and no hints on your help pages. How can I re-create or migrate the subscriptions of my customers to the new wc instance?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Alberto Ruggiero

    (@witcher83)

    3 years, 1 month ago

    Hello @thilo72 ,

    the only option is to move the entire database to the new instance. There’s no option for the migration and a selective copy of the data could break the subscriptions

    Thread Starter thilo72

    (@thilo72)

    3 years, 1 month ago

    Thank you Alberto! Which tables of the database are concerned?

    Plugin Support Alberto Ruggiero

    (@witcher83)

    3 years, 1 month ago

    Hello @thilo72,

    data is fragmented in many of them, it’s better if you copy the entire database because a missing item could break the subscriptions

Viewing 3 replies - 1 through 3 (of 3 total)

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