Metaslider not saving

  • Resolved aavikd

    (@aavikd)


    4 years, 7 months ago

    Hi, im running latest version of wp and metaslider v 3.23
    Recently im seeing issues while saving changes to the slider. it gives “undefined error”
    Im able to change/add pictures but when saving text or order it gives error.
    I have tried disabling plugins and check but that did not help.
    Im not too tech savvy, any help will be really appreciated. Thank you!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Arreane

    (@yanex)

    4 years, 7 months ago

    Hi,

    The error clearly shows that one of your plugin/theme is throwing a Javascript error preventing you from saving.

    I went ahead and checked your site, and saw an undefined error from your timetable plugin.

    Please try to deactivate all your plugins again except for MetaSlider, then switch your theme to Twenty Twenty-One temporarily. then, try to save from your MetaSlider. If this works, then try to activate your plugins one-by-one and run the save process again until you find which of the plugin/theme is causing the issue

    Thread Starter aavikd

    (@aavikd)

    4 years, 7 months ago

    @yanex Thank you so much for your help and guidance.
    I was able to isolate the issue. It was due to Timetable Responsive Schedule For WordPress plugin.
    Thanks a ton! TC 🙂

    Arreane

    (@yanex)

    4 years, 7 months ago

    Glad we were able to help. I’ll be closing the ticket now.

    Have a great day!

Viewing 3 replies - 1 through 3 (of 3 total)

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