Hello @foreverwp,
The PayPal Payments plugin is still in sandbox mode on your site. So I created an order with my sandbox PayPal account and received the same message.
Does this behavior persist in live mode?
I will check back with our developers to get some more information.
Thanks!
Kind regards,
Niklas
In live mode, i have this message: Something went wrong. Please try again or choose another payment source.
Hey @foreverwp,
Thanks for trying out live mode.
Can you please send me your WooCommerce Status Report so we can learn a little bit more context about your site?
Also, to make sure that this is not a plugin incompatibility can you please disable all plugins other than WooCommerce and PayPal Payments and enable the default theme Storefront to see if the issue persists?
Thanks!
Kind regards,
Niklas
Hi there
The Plugin working correctly when i changed a yena theme by twenty seventeen thme . Yena theme is my principal theme. With this theme, in cart page, the plugin work fine but if you are in the checkout page you can’t pay with paypal ou credit card.
Bests regards
Hey @foreverwp,
Thanks for letting us know.
I will nevertheless forward this information to our developers.
Since it works in your cart but not in the checkout, we will check for potential theme incompatibilities.
Kind regards,
Niklas
