Message sends but spinning wheel

  • Resolved graphlux

    (@graphlux)


    9 years, 6 months ago

    Hello,

    I am using Contact Form 7 with my Avada child theme. I have created a coming soon page, which has a small form that asks for the visitors email. The form is created using Contact Form 7. To test this form, when I input my email and click the submit button, all I get is a spinning wheel, but no confirmation. The ironic thing is, I receive the email after a couple of minutes, but when I return back to the coming soon page, the wheel is still spinning. Could anyone help me with this issue? Thanks in advance.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    9 years, 6 months ago

    FAQ > The spinning arrow icon shows up once I submit a form, but then nothing happens.

    Thread Starter graphlux

    (@graphlux)

    9 years, 6 months ago

    Hello,

    I have checked that before. I tested that by disabling all my plugins and even changing my theme back to the default seventeen theme. Still, the same problem persists. Is there another reason this could be happening?

    samanthahhi

    (@samanthahhi)

    9 years, 6 months ago

    I second this!!!

    Thread Starter graphlux

    (@graphlux)

    9 years, 6 months ago

    Hello,

    I’m still waiting for a solution on this. I believe so is samanthahhi. Any help is appreciated. Thank you.

    Thread Starter graphlux

    (@graphlux)

    9 years, 6 months ago

    Hello,

    So I went ahead and figured this out myself. I used WP Mail SMTP first, and it didn’t resolve the issue. Next, I tried using Postman SMTP and configured that. Once that was all done, the issue was solved. Samanthahhi, you might want to try that and see if it fixes the issue you are having. Let me know if it fixes your issue. Thanks.

    redox2

    (@redox2)

    9 years, 6 months ago

    Hi!

    I have the same problem. In my case when I disable the autoresponder the issue dissapears.
    The weird thing is, with the autoresponder enabled the email is actually sent, the subscriber is added to the Mailchimp list and everything works fine except for the arrow that keeps spinning.
    After 5-10 minutes the message is finally shown.

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)

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