Message Content Preview starts with a dot
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Hi,
Using Mac Mail (not sure about other email clients), the ‘preview’ of the message content always starts with a dot. eg a message content may contain ‘Dear Greg … ‘ but in the preview of the message it shows as ‘. Dear Greg … ‘
Any idea why or how I can fix this?
Thanks
Greg
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Hi,
We haven’t seen this before. Can you make sure your newsletter doesn’t have any hidden HTML code in it?
https://support.mailpoet.com/knowledgebase/is-it-possible-to-edit-the-html/
Thanks!
Thanks! here is the template. It’s pretty vanilla and close to the original template you ship with.
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html> <head> <meta http-equiv="Content-Type" content="text/html;UTF-8" /> </head> <body style="margin: 0px; background-color: #e4e7e9; font-family: Helvetica, Arial, sans-serif; font-size:12px;" text="#444444" bgcolor="#F4F3F4" link="#0075bd" alink="#0075bd" vlink="#0075bd" marginheight="0" topmargin="0" marginwidth="0" leftmargin="0"> <table border="0" width="100%" cellspacing="0" cellpadding="0" bgcolor="#e4e7e9"> <tbody> <tr> <td style="padding: 15px 15px 100px 15px;"><center> <table width="550" cellspacing="0" cellpadding="0" align="center" bgcolor="#ffffff"> <tbody> <tr> <td align="left"> <div style="border: solid 1px #d9d9d9;"> <table id="header" style="line-height: 1.6; font-size: 12px; font-family: Helvetica, Arial, sans-serif; border: solid 1px #FFFFFF; color: #444;" border="0" width="100%" cellspacing="0" cellpadding="0" bgcolor="#ffffff"> <tbody> <tr> <td style="color: #ffffff;" colspan="2" valign="bottom" height="30">.</td> </tr> <tr> <td style="line-height: 32px; padding-left: 30px;" colspan="2" valign="baseline"><span style="font-size: 32px;"><img class="alignnone size-medium wp-image-539" src="https://visualfoundry.net/wp-content/uploads/2015/09/Logo-Mailer.png" alt="Logo-Mailer" width="240" height="52" /></span></td> </tr> </tbody> </table> <table id="content" style="margin-top: 15px; margin-right: 30px; margin-left: 30px; color: #444; line-height: 1.6; font-size: 12px; font-family: Arial, sans-serif;" border="0" width="490" cellspacing="0" cellpadding="0" bgcolor="#ffffff"> <tbody> <tr> <td style="border-top: solid 1px #d9d9d9;" colspan="2"> <div style="padding: 15px 0;">%content%</div> </td> </tr> </tbody> </table> <table id="footer" style="line-height: 1.5; font-size: 12px; font-family: Arial, sans-serif; margin-right: 30px; margin-left: 30px;" border="0" width="490" cellspacing="0" cellpadding="0" bgcolor="#ffffff"> <tbody> <tr style="font-size: 11px; color: #999999;"> <td style="border-top: solid 1px #d9d9d9;"> <div style="padding-top: 15px; padding-bottom: 1px;"><img style="vertical-align: middle;" src="https://visualfoundry.net/wp-admin/images/date-button.gif" alt="Date" width="13" height="13" /> Email sent %date% @ %time%</div> <div><img style="vertical-align: middle;" src="https://visualfoundry.net/wp-admin/images/comment-grey-bubble.png" alt="Contact" width="12" height="12" /> For any requests, please contact <a href="mailto:%admin_email%">%admin_email%</a></div> </td> <td style="border-top: solid 1px #d9d9d9;"> <div style="padding-top: 15px;"><img class="alignright size-full wp-image-538" src="https://visualfoundry.net/wp-content/uploads/2015/09/favicon.png" alt="favicon" width="30" height="30" /></div> </td> </tr> <tr> <td style="color: #ffffff;" colspan="2" height="15">.</td> </tr> </tbody> </table> </div> </td> </tr> </tbody> </table> </center></td> </tr> </tbody> </table> </body> </html>I can’t see anything obvious that would cause this. I’m assuming the line in question is this one:
<div style="padding: 15px 0;">%content%</div>There’s this TR above your Header image:
<tr><td style="color: #ffffff;" colspan="2" valign="bottom" height="30">.</td> </tr>Oh geez. I’m a goofball. Sorry to waste your time. I guess I was trying to add padding above (which I’ve now done with the styling instead. Thanks for taking the trouble!
Not a problem!
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