• After updating word press it has only just come to light that my menus are not working correctly. I cannot create an account (Sign in/ Join) on my top menu, or complete payments after selecting a product and going through the cart process. furthermore, should i need to create an account to finish payment, this also does not work. My menu for the mobile view does not also load the side menu. I am using the oceanWP theme. I noticed that when I switch themes the functions work but obviously the site looks terrible.

    Many thanks

    Shimon

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello @famfabrix,

    Any chance you can disable your maintenance mode so that this can be checked out?

    Thank you

    Thread Starter Famfabrix

    (@famfabrix)

    Hi,

    I rolled back 2 weeks and the site is working. However i still have a critical error with “The REST API encountered error” and “your site could not complete a loopback request”.

    How do i disable mainenance mode? I didnt realise my site was on that mode.

    Many thanks again

    Shimon

    Hello @famfabrix,

    For the REST API error you should reach out to your hosting provider.

    Please see these 2 topics for reference:
    1. REST API error
    2. REST API / Loopback request

    Keep us in the loop and let us know if you were able to resolve the issue

Viewing 3 replies - 1 through 3 (of 3 total)

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