Support » Plugin: WPtouch » Menu not working when in post or page

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  • I have a similar problem, when I click on the menu the menu does not appear. It happens sporadically, when I switch back and forth between the home page and pages it appears.

    • This reply was modified 2 years, 2 months ago by  neeoo.

    @czlowiek,

    It looks like the “sharebar” plugin is conflicting with WPtouch’s menu. The sharebar plugin’s scripts do not load on the homepage, which is why the issue is not seen there. Looking at the plugin and how it adds its hooks, we should be able to disable it in WPtouch Pro, without it affecting its functionality in the desktop theme.

    WPtouch Pro includes a feature that will attempt to disable problematic plugins in WPtouch Pro only, and does not affect their functionality in the desktop theme. For plugins that add their hooks in WordPress in a way that prevent them from being disabled via this feature, we can try manually removing their hooks using a child theme in WPtouch Pro.

    Though, looking at this plugin, it looks like we should be able to use at least one of the methods to disable it in WPtouch Pro.

    @neeoo,

    If you’re familiar with using your browser’s error console, preview your site with the preview theme URL in your desktop browser – yoursite.com/?wptouch_preview_theme=enabled and view the error console. Note any errors and see which file the error points to, and what plugin the file belongs to. You can try finding a replacement for the conflicting plugin and see if the replacement does not cause the same issue.

    Regards,

    Emilio Rivera,
    WPtouch Support

    i recently upgraded to the new version of wptouch and now the menu button is not showing up. it was working fine before the upgrade

    rawjuiceguru.com

    This was corrected by downgrading to a previously installed version of wp touch. Now works perfectly.

Viewing 4 replies - 1 through 4 (of 4 total)
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