Menu not working, cannot open pages in menu

  • vandula

    (@vandula)


    1 year, 3 months ago

    Hi,

    I have a problem with my page where if I click on the something in the menu, the URL changes but new sub-page is now open. All pages are made and should be linked properly…
    I guess that it might be caused by some problem with the theme/templates.. As in the beginning I had a different theme and then I changed it and when I opened the new theme I still could see some leftovers from the previous theme. Then I deactiveted all the plugins, pages and media related to the previous theme, but nothing seems to help.

    Anybody who could help please?

    • This topic was modified 1 year, 3 months ago by Yui.
    • This topic was modified 1 year, 3 months ago by Steven Stern (sterndata). Reason: removed redundant url

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator threadi

    (@threadi)

    1 year, 3 months ago

    You are using the optimization plugin W3TotalCache. I would recommend deactivating this first to rule it out as the cause.

    Thread Starter vandula

    (@vandula)

    1 year, 3 months ago

    Hi, I deactived W3TotalCache but it is still now working. I also tried to make a new homepage and the old one deleted but also did not do anything.

    Moderator threadi

    (@threadi)

    1 year, 3 months ago

    Unfortunately, W3TotalCache sometimes leaves leftovers that still work. Take a look at the .htaccess file via FTP. It should not contain anything from W3TotalCache. There could also be a cache directory in /wp-content/. You can ask for details on how to deactivate the plugin correctly in their support forum: https://wordpress.org/support/plugin/w3-total-cache/

    Thread Starter vandula

    (@vandula)

    1 year, 3 months ago

    Hi,
    I deactived the plugin correctly, also everything from /wp-content/. I also deleted inactive themes from directory.
    It seems it is a theme problem as when I tried to active a different theme, the menu was working correctly.

    How to solve this kind of problem?

    Moderator threadi

    (@threadi)

    1 year, 3 months ago

    Strange. I have the following tips, which you should check in order:

    • Change the theme to a default theme like TwentyTwentyFive. Do the pages look different with it?
    • Check which template is assigned to the pages. This can usually be seen on the right when editing the pages, sometimes it is also a theme setting. It is possible that they are all assigned the same standard template of your theme, which always displays the same content. Contact the support of your theme if necessary.
    • Check the server settings. You are using an nginx web server, which is why there is probably no .htaccess file being used. Talk to your hoster’s support team about this if necessary.
Viewing 5 replies - 1 through 5 (of 5 total)

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