menu dissappeared

Resolved juliecook84
(@juliecook84)

7 years, 5 months ago

Hi,

Suddenly my header and footer disappeared. I checked everything, all looks good. Only think I can think of was that I deactivated Ocean Extra plugin. But also after activating it again still the menu are gone…..

One suggestions was to go back some versions of Elementor, so I did but that did not help to solve the problem.

How can I get them back?

Kind regards,

Julie

The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)

alvarez560
(@alvarez560)

7 years, 5 months ago

Hello julie
Are you using elementor?

Thread Starter juliecook84
(@juliecook84)

7 years, 5 months ago

yes

alvarez560
(@alvarez560)

7 years, 5 months ago

what’s your template?

alvarez560
(@alvarez560)

7 years, 5 months ago

try to see that your main menu is selected correctly in your template, if you have créated a new menu with elementor there could be the probblem.

tell me what template are you using?

Thread Starter juliecook84
(@juliecook84)

7 years, 5 months ago

Template: Ocean WP.
I didnt really change things, only updates some plugins and installed a google analytics Plugin and WPML plugin (translation). The website was alreayd finished for a couple of months….
Thanks for helping.

alvarez560
(@alvarez560)

7 years, 5 months ago

Aîe !!!!!

uninstall WPML plugin and check again, if all became normal is he translation plugin who brings the conflit

make me know

Thread Starter juliecook84
(@juliecook84)

7 years, 5 months ago

i deactivated the plugins of WPML and then the website went blank…. white page.
activated them again website back but no menus.

Maybe I can better let the support of WPML fix it then?

alvarez560
(@alvarez560)

7 years, 5 months ago

So that’s the plugin who make you problems..

always the best is working ” local host ” to test every thing, but done is done !!!
you hava create all pages double per languages?

also there is polylang plugin

alvarez560
(@alvarez560)

7 years, 5 months ago

https://fr.wordpress.org/plugins/polylang/

alvarez560
(@alvarez560)

7 years, 5 months ago

Julie go to oceanwp and ask tom he w’ill helpe you better than me for sure

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘menu dissappeared’ is closed to new replies.