Menu bar problem

  • Resolved nyokki

    (@nyokki)


    3 years ago

    Hello,

    I am not sure the issue comes from Ultimate Member, but since last week, users can log in to the site but as soon as they do, the menu bar would display as if the user wasn’t logged in. For example, the “log in” button is supposed to be visible only when the user isn’t logged in, but it’s still visible, and buttons that are supposed to show up when the user is logged in don’t.

    Do you have any ideas why this happens now? Is it linked to Ultimate member or does it come from something else? Thanks for your replies.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • missveronica

    (@missveronicatv)

    3 years ago

    @nyokki

    I looked at your Registration and Login pages and you don’t have any WP Plugin caching active for the UM Pages.

    The network response header for these pages are indicating a Cache Hit so a CDN or Web Hosting cache might be active.

    Try to disable this caching for the UM Pages.

    Plugin Support andrewshu

    (@andrewshu)

    2 years, 12 months ago

    Hi @nyokki

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help. 🙂

    Regards

Viewing 2 replies - 1 through 2 (of 2 total)

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