Membership & Print Friendly plugin

  • Resolved rweiss23

    (@rweiss23)


    3 years, 2 months ago

    I have WC Membership enabled and am using Print, PDF & Email by PrintFriendly plugin. Some pages are protected and can only be accessed by logged in users. The page I referenced can be seen once logged in, but when I click on print or pdf, the WC membership plugins stops my access. Clicking on the print/pdf brings me to the printfrendly site which is probably being denied access to this page and therefore can’t print it. I need a work around and am not sure if I need it from WC or printfriendly! Any ideas out there?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • xue28 (woo-hc)

    (@xue28)

    3 years, 2 months ago

    Hi @rweiss23

    Thanks for reaching out!

    By any chance, are you referring to the premium plugin, WooCommerce Memberships here?

    If so and you have a valid subscription with us, can you please open a support request for us to investigate further about your issue?

    Otherwise, if you’re unsure, please share your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    Thanks!

Viewing 1 replies (of 1 total)

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