Membership Activation E-mail | WordPress.org

michaelchuchro
(@michaelchuchro)

8 years, 9 months ago

my users are frequently reporting that when the receive the activation link and attempt to activate their account, they receive a message stating the activation link was already used or expired. This has happened within 1 minute after submitting the registration form. Does anybody have any ideas what could be causing this?

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Support Ultimate Member Support
(@ultimatemembersupport)

8 years, 9 months ago

Hi @michaelchuchro,

Have you tried to replicate this issue creating a test user?
If you have any caching plugin try to disable it and see if it helps.
You can also try to do a conflict test and see if this is due to plugin or them conflicts.
How to do a plugin/theme conflict test?

Regards.

Thread Starter michaelchuchro
(@michaelchuchro)

8 years, 9 months ago

Yes, I have recreated this. You can see a video of it at the link below.

http://www.chicagocop.com/wp-content/uploads/Activation-Link-Expired.mov

Thread Starter michaelchuchro
(@michaelchuchro)

8 years, 9 months ago

Hello,
Do you have any solutions to this problem, it is becoming an ever increasing issue and happening more frequently.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Membership Activation E-mail’ is closed to new replies.

3 replies
2 participants
Last reply from: michaelchuchro
Last activity: 8 years, 9 months ago
Status: not resolved