Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Plugins Area

    (@usersultra)

    Hi,

    Did you create it by using the WP admin? If so.. please go to Sync tab and click “Start Sync Now” Button.

    If you have used this form http://www.2geniusworld.com/sign-up/ then please click on the Users Ultra Dashboard and check if the user is either Pending Activation or Pending Moderation.

    I look forward to hearing from you
    Regards
    Alex

    Plugin Contributor Plugins Area

    (@usersultra)

    I just signed and the whole process worked well.

    Please send me the direct link to the Users directory.

    The link you’ve posted is for the WP admin.

    Thanks
    Alex

    Thread Starter 2genius

    (@2genius)

    That was it thanks!

    Plugin Contributor Plugins Area

    (@usersultra)

    You’re very welcome.

    Please feel free to contact me anytime. I am glad to help you.

    By the way, was the CSS issue resolved. If not, please let me know and I will try to sort that out. Usually, css issues can be resolved within an hour 🙂

    I look forward to hearing from you
    Regards
    Alex

    Thread Starter 2genius

    (@2genius)

    Yes it is resolved as well. I just updated the CSS. I looks so MUCH
    better now!

    Thanks much!

    I’ll update my review and rating now 🙂

    Plugin Contributor Plugins Area

    (@usersultra)

    Hi 2genius,

    I’m glad to hear the everything has been resolved now. Thank you very much for updating the review. We know that Users Ultra is not perfect :). For that reason we try to fix this kind of issues as fast as we can. Usually, within hours or minutes.

    There thousands of WP themes and it’s really hard to make a plugin compatible with all of them. :). So.. trying to fix the issues ASAP is all what we can do.

    Once again, we apologize for the CSS issue and a BIG thanks for updating your review.

    Best Regards
    Alex

    Plugin Contributor Plugins Area

    (@usersultra)

    I’m marking this as resolved 🙂

Viewing 7 replies - 1 through 7 (of 7 total)

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