Hello,
Thanks for your post.
I’m glad to help with the first issue. Please check this link out http://doc.usersultra.com/i-cant-see-user-profiles/.
As for the issue with b buddypress i am afraid i cannot help too much because we don’t offer support with buddypress.
If you wish, you could let me know what information has been missed and i may let you know my thoughts.
Have a great weekend
1.Thanks the issue above has been fixed.
2.The issue is the rating system nor the social like icons load.
Hide WP Admin Tool Bar
Allow Guests to use the rating system
when on hover the message you get is
“User will not see the WP admin toolbar”
Loged in or logedout the star rating nor the social icons load…site is musicjehad.com
The directory search bar does not load either.
Is there someone who can resolve this for me?
1. social icons don;t load on directory view profile
2. rating does not show on view profile or directory
2. directory search does nor work.
3. no where to find the friend request link
4. And all the above…
in other words the features that make this a functional plugin are nor working.
If it does not work freely and functional as a free version how do you expect someone to upgrade?
Hello xxxhoop,
Thanks for your post.
We can reply to support question within 24-48 hours.
I don’t mean to sound rude or arrogant. But.. many users are using the plugin and we never received a complaint like yours.
What you mention here as bug sounds like a configuration issue rather than a bug.
Once again, it’s not my intention to sound rude but.. since you asked this “If it does not work freely and functional as a free version how do you expect someone to upgrade? ” I am giving you a reply.
We want to help but.. i hope you understand that it’s a little bit complicated helping you without seeing the issue you’re mention online. There could be many reasons.
Please note: We don’t offer support for buddypress. If you’re having issue with that plugin you would need to contact the plugin’s author.
I look forward to hearing from you
Regards
Alex
BTW: Did you realize that we tried to help you over the weekend? We helped you with the first issue over the weekend.
“1.Thanks the issue above has been fixed.”
😉
First I do not have buddypress or any plugin installed associated with buddypress. I only mentioned buddypress just incase it was a cause of the issues I am having even after it’s deletion.
Please read the issues stated above and see if they can be resolved.
The site which is mentioned above is http://musicjehad.com I have 3 more sites that I would love to install your plugin with an eventual upgrade since your rates are resonable. But I have to see that all the features function.
For instance:
Why does the directory load with only 3 users as opposed to the way your demo indicates.
Why don’t the star rating etc. Not load on the user profile on the directory.
Why don’t I see the friends request link.
I have tested messaging and that works. Photo uploads work ( even though by uploading via mobile loads the image sideways )
The rating stars do show on uploaded imaged but not on posts.
Just go thru my issues on this post and prior. I want this to work even if I have to grant you access to my WP admin.
Thanks.
Hi,
Could you please take a look at the shorcodes dictionary ?
http://doc.usersultra.com/shortcodes/
You will find information of each one of the shortcodes you’re using.
For example: the question to the directory should be related to the “list_per_page” option of the [usersultra_directory] shortcode. If that doesn’t work just let me know and i will check your website. I might need admin credentials.
Please let me know if that links helps a few
Thanks
WoW Awesome finally got my way around your plugin with your last comm, ok i hope …. All is going well and looks great so far. My only beef now is that the description and social links when you choose to show everything on user profile looks quite tacky on that side bar..i tried to change my text front size but that did not work. Also how come the website and social link URLs are not clickable to the directed page? Check it out here http://musicjehad.com/profile/3836/
Thanks
Negate the prior posting i see what you are doing here. The description and bio will show after one posts some content…. Nice..looks good, i removed the show all shortcode and optimized the option one.
Hello xxxhoop,
I’m sorry for the late reply. I couldn’t get back to you yesterday.
Ohh, that’s great. I’m glad to hear that the link I’ve sent you helped you a few.
Please do not hesitate to contact us if you have any further questions.
Best Regards
Alex
