megamenu crocoblock

  • Resolved youlikeitmobilus

    (@youlikeitmobilus)


    3 weeks, 4 days ago

    With the last update the links in my megamenu of crocoblock/ jetengine direct to another language instead of the rootlanguage. This only for not logged in users

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Iarina

    (@iarinadasdi)

    3 weeks, 3 days ago

    Hello there,

    Thank you for your message!

    Could you please provide a few screenshots or a screen recording showing the issue? You can use https://snipboard.io/ to send the screenshots.

    As a first step, if you have any caching active, whether through a plugin or on the server side, please clear it completely and let me know if that helps.

    Let me know how it goes!

    Thread Starter youlikeitmobilus

    (@youlikeitmobilus)

    3 weeks, 3 days ago

    hi here is the screenshot
    https://snipboard.io/unZ9pa.jpghttps://snipboard.io/unZ9pa.jpg

    Plugin Support Iarina

    (@iarinadasdi)

    2 weeks, 6 days ago

    Hi,

    Thank you for the screenshot!

    I can see from it that a French link appears in the menu of the default language version of the site.

    However, after checking the website on my end as a visitor (logged out), all links appear correctly in the default language for me: https://snipboard.io/g4xEF0.jpg

    Since you mentioned the issue only happens for non-logged-in users, could you please confirm if you already cleared all cache layers? This includes:

    • Any plugin cache
    • Server-side cache
    • CDN cache (if applicable)
    • Your browser cache as well

    If the issue still persists afterward, please try resaving your Permalink settings from Settings → Permalinks, scroll down and press “Save” without making any changes.

    Let me know how it goes afterward.

Viewing 3 replies - 1 through 3 (of 3 total)

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