Hi wood1e,
Thanks for reaching out to us! This issue usually can happen due to cache. Here are some steps to help diagnose and solve the problem:
- Clear All Caches:
- Clear your browser cache.
- Clear any caching plugins on your WordPress site.
- If you have server-side caching, clear that as well.
- Regenerate CSS & Data Again:
- Go to Elementor > Tools > Regenerate CSS & Data.
- Refresh the homepage after this step to check if the mega menu works.
- Update Everything: Make sure Elementor, Elementor Pro, ElementsKit Lite, your theme, and all other plugins are updated to their latest versions.
Hope you will not face the issue again. Let us know if you still need assistance.
Regards,
Amir
Thread Starter
wood1e
(@wood1e)
Hi
I have done all that and still it doesn’t work.
I diable any plugin and the homepage refresh and mega menu works. I move to another page and the mega menu doesn’t work. I go back to the homepage and it is still not working.
I renable a plugin and it works again.
See here: https://app.screencast.com/BLn9KY6IAeHvL
it is odd
Hi wood1e,
Hope you are doing well. Firstly, please ensure that the migration process has been carried out correctly. Could you kindly perform it once more? Based on your video, it appears that this issue is related to the Speed Optimizer plugin. Please verify that this plugin is configured correctly.
In case the problem persists, kindly reach out to the Speed Optimizer plugin support for further assistance. I trust that they will be able to provide you with the most suitable help regarding this matter.
Let us know if you need any assistance from us.
Regards,
Amir
Thread Starter
wood1e
(@wood1e)
hi
The migration was handled correctly, and sitegrounds optimiser has been disabled.
And the server side cache has been cleared several times
Thread Starter
wood1e
(@wood1e)
We have disabled Elementor Cache, see here: https://app.screencast.com/Cg6Vw4To18HiG
That seems to have solved the problem. Are you aware of this issue with Elementor Cache?
Hi,
If the issue still persists, please share your website’s system info from Elementor > System Info. We will take a closer look at this issue and help you to find a solution as soon as possible.
Looking forward to your response.
Regards,
Amir
Hi wood1e,
Hope you are doing fine. The issue that you are referring to has been resolved in the most recent update of the ElementsKit Lte plugin. Kindly update your plugin to the latest versions ElementsKit lite 3.2.5, We hope that you will not encounter the issue again.
If you require additional assistance, please do not hesitate to contact us. We are at your service.
Regards,
Amir
Dear @wood1e,
I hope this message finds you well. Since we haven’t received any response from you, we assume that the issue has been resolved. Therefore, I’m marking this thread as resolved.
If you need any further assistance on this matter, feel free to create a new thread. We will be happy to assist you.
Best Regards,
Reju
