Support » Fixing WordPress » Media uploader freezes

  • This issue started intermittently several days ago but now seems permanent. I can’t upload images of any size. They start uploading and the progress bar just freezes. Sometimes it doesn’t even get started, sometimes it almost makes it to the end. Tried loading all different image sizes, even images I’ve uploaded before. no luck. I’m on WordPress 3.3.1 and the latest Flash (as of Feb 2012) but simple uploader doesn’t work either. I can’t add anything to my sites. Does anyone have any suggestions? I’ve cleared my browser cache twice, cleared cookies. Help!

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  • Moderator kmessinger


    Have you tried:
    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).
    – switching to the Twenty Eleven theme to rule out any theme-specific problems.
    – resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.
    – re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress.

    I don’t have any active plugins but I’ll try the Twenty eleven theme and re-uploads. Thanks so much for the suggestions.

    So I went to try the solutions listed above this morning and I thought I would just try the uploader one more time before I started. It works fine now. Weird, and a little unnerving since I have no clue what caused it. I cross my fingers every time I hit the upload button now.

    Happy to hear it’s again working for you, I’m still looking for a solution to this same issue. But thanks to you I live in hope.

    Sorry I can’t tell you how it got fixed Fernwood but I haven’t the slightest idea why it works now.

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