Support » Plugin: WP Media folders » media library contents not loading

  • insightdes

    (@insightdes)


    Hi. When WP Media Folders is active, we visit the Media Library, which loads okay, and we see our folders, but we don’t see any content inside any folders, including the root folder.

    If we disable WP Media Folders, we see all our media okay.

    Help appreciated.

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  • Plugin Author dbarrere

    (@dbarrere)

    Hi,

    One question though, when you deactivate WP Media Folders, do you still see the folders in the WP Media Manager?

    Best regards

    insightdes

    (@insightdes)

    No we do not.

    Plugin Author dbarrere

    (@dbarrere)

    Then I think you don’t deactivate WP Media Folders but WP Media Folder (without the S).
    This plugin is a Joomunited’s one and you should have a dedicated support with your subscription, please ask them directly for support about this plugin: https://www.joomunited.com/

    Best regards

Viewing 3 replies - 1 through 3 (of 3 total)
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