Media Images Are Missing

  • toddtemple2

    (@toddtemple2)


    8 years, 9 months ago

    I have recently noticed that several hundreds of images have vanished from within the Media Library that existed when the website was launched. I know that they were there as the source code indicates that they existed at the time of the site’s launch which was around June 10, 2017.

    When viewing the source code to locate the absolute URL, it returns a 404 error. I have also reviewed the permissions set on the “uploads” directory to ensure that it is set to 755. And I have attempted to recover the missing images from a recent backup and the backup did not include the missing images.

    The site is using Visual Composer 5.2 and the galleries were built with the Media Grid module.

    Here are links to the affected page(s).

    Completed Projects Page-
    http://baldwinlogandtimbercrafters.com/completed-projects/

    Individual Project Page With Missing Images-
    http://baldwinlogandtimbercrafters.com/trapani/

Viewing 3 replies - 1 through 3 (of 3 total)
  • hellheim

    (@hellheim)

    8 years, 9 months ago

    Hi there,

    Could you post your .htaccess file code in here? Sounds like a permission issue.

    Thanks

    Thread Starter toddtemple2

    (@toddtemple2)

    8 years, 9 months ago

    # BEGIN W3TC Browser Cache
    <IfModule mod_deflate.c>
    AddOutputFilterByType DEFLATE text/css text/x-component application/x-javascript application/javascript text/javascript text/x-js text/html text/richtext image/svg+xml text/plain text/xsd text/xsl text/xml image/bmp application/java application/msword application/vnd.ms-fontobject application/x-msdownload image/x-icon image/webp application/json application/vnd.ms-access application/vnd.ms-project application/x-font-otf application/vnd.ms-opentype application/vnd.oasis.opendocument.database application/vnd.oasis.opendocument.chart application/vnd.oasis.opendocument.formula application/vnd.oasis.opendocument.graphics application/vnd.oasis.opendocument.presentation application/vnd.oasis.opendocument.spreadsheet application/vnd.oasis.opendocument.text audio/ogg application/pdf application/vnd.ms-powerpoint image/svg+xml application/x-shockwave-flash image/tiff application/x-font-ttf application/vnd.ms-opentype audio/wav application/vnd.ms-write application/font-woff application/font-woff2 application/vnd.ms-excel
    <IfModule mod_mime.c>
    # DEFLATE by extension
    AddOutputFilter DEFLATE js css htm html xml
    </IfModule>
    </IfModule>
    <FilesMatch “\.(html|htm|rtf|rtx|svg|txt|xsd|xsl|xml|HTML|HTM|RTF|RTX|SVG|TXT|XSD|XSL|XML)$”>
    <IfModule mod_headers.c>
    Header append Vary User-Agent env=!dont-vary
    </IfModule>
    </FilesMatch>
    <FilesMatch “\.(bmp|class|doc|docx|eot|exe|ico|webp|json|mdb|mpp|otf|_otf|odb|odc|odf|odg|odp|ods|odt|ogg|pdf|pot|pps|ppt|pptx|svg|svgz|swf|tif|tiff|ttf|ttc|_ttf|wav|wri|woff|woff2|xla|xls|xlsx|xlt|xlw|BMP|CLASS|DOC|DOCX|EOT|EXE|ICO|WEBP|JSON|MDB|MPP|OTF|_OTF|ODB|ODC|ODF|ODG|ODP|ODS|ODT|OGG|PDF|POT|PPS|PPT|PPTX|SVG|SVGZ|SWF|TIF|TIFF|TTF|TTC|_TTF|WAV|WRI|WOFF|WOFF2|XLA|XLS|XLSX|XLT|XLW)$”>
    <IfModule mod_headers.c>
    Header unset Last-Modified
    </IfModule>
    </FilesMatch>
    # END W3TC Browser Cache
    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>

    # END WordPress

    # Wordfence WAF
    <Files “.user.ini”>
    <IfModule mod_authz_core.c>
    Require all denied
    </IfModule>
    <IfModule !mod_authz_core.c>
    Order deny,allow
    Deny from all
    </IfModule>
    </Files>

    # END Wordfence WAF

    hellheim

    (@hellheim)

    8 years, 9 months ago

    @toddtemple2 try uploading a default wp .htaccess file to your server and check images again.

    Also try disabling Wordfence “Malicious file upload” feature. (just for testing purposes)

    Post results.

Viewing 3 replies - 1 through 3 (of 3 total)

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