Media folder is empty after latest update

  • Resolved petrfid

    (@petrfid)


    4 weeks ago

    Hi, after today update media folder is empty 🙁

Viewing 2 replies - 1 through 2 (of 2 total)
  • goplugin

    (@goplugin)

    4 weeks ago

    Hi @petrfid,

    I’m sorry to hear you’re experiencing this issue after the update. To help us narrow down the cause, could you please try the following:

    • Open your site in an Incognito/Private window to see if the media appears there.
    • Clear your browser cache, as old scripts may conflict with the new update.
    • Temporarily deactivate other plugins to check whether there is a plugin conflict affecting the media library.
    • The plugin is active.

    Could you also let me know:

    • Which versions of WordPress and PHP you are currently using?
    • Which version of the plugin you were using before, and which version you updated to?

    This information will help me investigate the issue further.

    Best regards,
    Folderly Team

    Thread Starter petrfid

    (@petrfid)

    3 weeks, 6 days ago

    Hi,

    I cleared the cache and now everything is OK.

    Thnx!

Viewing 2 replies - 1 through 2 (of 2 total)

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