Matomo Dashboard empty | WordPress.org

Resolved sebi.biller
(@sebibiller)

5 years, 7 months ago

I have installed the plugin. Data is also tracked. In wordpress I get the data in the summary. But if I switch to the Matomo Dashboard no content is displayed.
The console shows me the following errors:

* Uncaught SyntaxError: Invalid or unexpected token
* Uncaught ReferenceError: piwik_translations is not defined
* Uncaught Error: [$injector:modulerr]

Can someone please help me. Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Author Thomas
(@tsteur)

5 years, 7 months ago

Hi @sebibiller sorry about that. Any chance you could send us the system report info (see https://matomo.org/faq/wordpress/how-do-i-find-and-copy-the-system-report-in-matomo-for-wordpress/ ) by email to wordpress at matomo.org or paste it here in the comment (it should be anonymised)?

We would then try to reproduce it using the same plugins.

Plugin Author Thomas
(@tsteur)

5 years, 7 months ago

Thanks @sebibiller just wanted to let you know we received the system report and followed up there by email. Cheers

Plugin Author Thomas
(@tsteur)

5 years, 6 months ago

@sebibiller as I haven’t heard from you in a while I’m assuming the issue is fixed and I’m marking it as resolved but happy to follow up should you still have this issue. Simply leave a comment any time.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Matomo Dashboard empty’ is closed to new replies.

3 replies
2 participants
Last reply from: Thomas
Last activity: 5 years, 6 months ago
Status: resolved