Matomo configuration

  • Resolved modjo38

    (@modjo38)


    3 years, 5 months ago

    Hi,
    We are currently using Matomo on our website, and everything works like a charm.
    But when we enable and configure Complianz i have no traffic registered anymore.

    We are using Matomo WordPress Plugin. We disabled the tracking code integration in the plugin and set the complianz wizard with the following config :

    • Statistics : Yes, with Matomo
    • Cookieless tracking : Yes
    • Let Complianz adding Matomo : Yes
    • URL and ID set

    Do you have an explanation for this loss of traffic data ?

    Thank you.

    Jérémie

Viewing 1 replies (of 1 total)
  • Plugin Contributor Jarno Vos

    (@jarnovos)

    3 years, 5 months ago

    Hello @modjo38,

    If no data is tracked at all when you fire the script with Complianz, this might be because an incorrect “URL of Matomo” or “Matomo Site ID” had been entered during the Wizard step “Statistics – configuration”.

    If you provide an URL to your site, that would allow me to check if any related errors appear.

    I can additionally recommend taking a look at the below article, select the desired configuration that you wish to use and follow the provided implementation steps:

    https://complianz.io/configuring-matomo-for-wordpress-with-complianz/

    Hope this helps!
    Kind regards,
    Jarno

    • This reply was modified 3 years, 5 months ago by Jarno Vos.
Viewing 1 replies (of 1 total)

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