• Resolved eadnams

    (@eadnams)


    The slider just stopped working today on http://www.katchkan.com cant figure out why its coming up as ‘undefined’.

    Uncaught ReferenceError: MasterSlider is not defined
        at HTMLDocument.<anonymous> ((index):407)
        at i (jquery.js?ver=1.12.4:2)
        at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2)
        at Function.ready (jquery.js?ver=1.12.4:2)
        at HTMLDocument.K (jquery.js?ver=1.12.4:2)
    (anonymous) @ (index):407
    i @ jquery.js?ver=1.12.4:2
    fireWith @ jquery.js?ver=1.12.4:2
    ready @ jquery.js?ver=1.12.4:2
    K @ jquery.js?ver=1.12.4:2
Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Contributor averta support

    (@averta_support)

    Hi,

    Thank you for choosing Master Slider.

    I think it is caused by plugin function conflicts.
    In order to find the issue, please deactivate all plugins on your website. If that resolved the issue, try to activate each plugin individually to find out which one of them caused this problem.

    If the problem persists, please switch to default WordPress theme or Phlox theme.

    Please let me know the result.

    Best,
    Averta

    Thread Starter eadnams

    (@eadnams)

    Nope, still the same error 🙁

    Plugin Contributor averta support

    (@averta_support)

    We have checked it out and we could not see any error and slider works fine. If there is another slider somewhere else, with that error, please provide us with the link of that page.

    Looking forward to hear from you.

    Best,
    Averta

    Bom dia estou tendo o mesmo problema!

    Já tirei os plugins e realmente não funciona!

    Link de teste: http://vega.teste.website/~mkukawur/

    Fico no aguardo…

    Plugin Contributor averta support

    (@averta_support)

    Dear @wanderesende,

    We checked out your link, but there was no JS error on that page.

    Btw, please ask your questions in English.

    Best,

    I had disabled it, but I activated it again, follow the link:

    http://vega.teste.website/~mkukawur/

    Erro:
    Uncaught ReferenceError: MasterSlider is not defined
    at HTMLDocument.<anonymous> ((index):163)
    at i (jquery.js?ver=1.12.4:2)
    at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2)
    at Function.ready (jquery.js?ver=1.12.4:2)
    at HTMLDocument.K (jquery.js?ver=1.12.4:2)

    Good afternoon, unfortunately I had to change the plugin, I installed the Owl Carousel and it worked, thank you!

    I have the same error in http://www.ostadarskt.eus/

    Same problem. For me, disabling W3 Total Cache fixes it. I wonder if it is a W3 problem or a Master Slider problem??

    Actually. It’s my fault. I enabled JS minification on W3 total cache without realising. JS minification breaks a lot of things.

Viewing 11 replies - 1 through 11 (of 11 total)

The topic ‘MasterSlider is not defined’ is closed to new replies.