Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor averta support

    (@averta_support)

    Hi,

    Thank you for choosing Master Slider and sorry for the delay in replying.

    We tested it and there was no problem. Please check out and make sure you have the latest version. Then check out the slide info and if there is a {{thumb06}} text in that, delete it.
    Also, provide us with the link of your slider and a screenshot from Controls -> Slide info page.

    If you need any further information, please let me know.

    Best,

    Thread Starter andi65

    (@andi65)

    Hello averta support.

    My version of Master Slider is 3.4.1

    WordPress 4.7 with Twenty Sixteen theme.

    My tested page http://dvd621.esy.es/ and as You can seen the problem is steel present.

    On the second page I publish some screenshots with Master Slider settings.
    If You need more iformation, please let me know.

    I sincerely hope that you will help me with solving the problem.

    With best regards.

    Plugin Contributor averta support

    (@averta_support)

    Hi again,

    Thank you for reporting this bug.

    We will fix this on the next update.

    Thanks for your patience.

    Have a great time.

    Best,

    Plugin Author averta

    (@averta)

    Dear friend,

    Thanks for reporting this issue.

    I passed this issue to our dev team for further investigations, and we will provide a fix for this problem in next upcoming update of Master Slider.

    Thanks for your patience.

    Regards,

    Plugin Author averta

    (@averta)

    As soon as we found a fix, I will update here.

    Regards

    Plugin Author averta

    (@averta)

    Dear friend,

    We addressed the bug and the fix will be available in next update.

    Thanks for your feedback.

    Regards

Viewing 6 replies - 1 through 6 (of 6 total)

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