Many Issues

  • inherentlydifferent

    (@inherentlydifferent)


    10 years, 10 months ago

    I purchased the developer version, and I cannot get anything to work correctly. My version (10) doesn’t seem to match the version in the help videos so they aren’t of any help. My media gallery to choose files to add to a portfolio doesn’t work like the screenshots either.

    in order to add an image to a porfolio i have to manually add a link URL… and cannot add multiple images at one time… have to add each image individually.

    also, the READ MORE button hides the description.

    I’ve sent emails to the HUGE-IT support email address but have yet to hear anything from anyone. Did i just waste $100?

    https://wordpress.org/plugins/portfolio-gallery/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter inherentlydifferent

    (@inherentlydifferent)

    10 years, 10 months ago

    I am about to down rate this plugin in the repository… there are much better plugins that have much faster response to issues/bugs. I can’t have a plugin that doesn’t work activated on my site… I’d like some kind of resolution as quickly as possible, even if it is just to tell me you have no idea whats wrong.

    support-huge-it

    (@support-huge-it)

    10 years, 10 months ago

    Hello
    Dear user have you contacted us by info@huge-it.com?
    I remember your message and one of our developers has already answered you. I hope you got the email.
    You have some problems in your site, because all mentioned problem is not seen from our side. So they will not relate to other users, and all kind of question with PRO license you should discuss by e-mail.
    Errors that you have can appear due to different problems which we should find out: conflict or js errors. I hope you sent your page link to our developers so they could help you quickly )

Viewing 2 replies - 1 through 2 (of 2 total)

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