Manual Uninstall

  • nemuelv

    (@nemuelv)


    6 days, 18 hours ago

    Site was working fine – then wordpress auto maintenance update seems to have broken a number of plugins. Some are still listed as installed – though no longer activated.
    some like W3 are not even listed as installed.
    Googling has pointed at W3 cache as being the most likely culprit.
    I try to “add plugin” – which appears to be install successfully – but when clicking activate – error message= plug-in not found.

    I would like to manually uninstall – but the Howto guide online I found – is from 2014 !

    Any assistance would be appreciated.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    5 days, 13 hours ago

    Hello @nemuelv

    Thank you for reaching out and I am happy to help!

    1. Check .htaccess File (make backup)
    W3TC will create many directives in the .htaccess file to control the caching behavior. Each section will start and end with comments like “#BEGIN W3TC Page Cache core” and “#END W3TC Page Cache core”.
    Ensure that no residual entries are left over in your .htaccess file after deleting the plugin.
    2. Delete wp-content files and folders
    – cache folder
    – w3tc-config folder
    – object-cache.php (if exists)
    – advanced-cache.php (if exists)
    – db.php (if exists)
    – upgrade folder
    – delete the w3-total-cache folder in wp-content/plugins/ (if exists)
    3. Delete Cached Files from CDN (if using CDN)
    Besides deleting all the relevant files, if you use CDN then ensure to purge the cached content from your CDN. This is necessary when you enable the minify option in W3TC settings. You should delete the minified and combined scripts and CSS files from your CDN server to avoid the site breaking on the browser.

    Go to your dashboard and install fresh version of the W3 Total Cache!

    I hope this helps!

    Thanks!

Viewing 1 replies (of 1 total)

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