Manual Order – Items no longer editable. | WordPress.org

Resolved runnerbean308
(@runnerbean308)

8 years, 3 months ago

HI There, i recently updated WP & Woocommerce to find that when Admin creates an order manually within Woocommerce the ability to manually add items is now grayed out and can no longer be edited, regardless of the Order status. It worked fine prior to 4.94 & Woo 3.31 any suggestions?

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Contributor Mike Jolley
(@mikejolley)

8 years, 3 months ago

This didn’t change in the last update. Only pending payment orders can be edited. If you need to add items, make the status pending again.

Thread Starter runnerbean308
(@runnerbean308)

8 years, 3 months ago

i have tried all statuses, whole lower section of the order page from add items down is now grated out.

Thread Starter runnerbean308
(@runnerbean308)

8 years, 3 months ago

sorry grated out and can’t be edited.

Thread Starter runnerbean308
(@runnerbean308)

8 years, 3 months ago

greyed

Plugin Contributor Mike Jolley
(@mikejolley)

8 years, 3 months ago

Can you show a screenshot?

Thread Starter runnerbean308
(@runnerbean308)

8 years, 3 months ago

whats the easiest way to send that to you Mike

Caleb Burks
(@icaleb)

Automattic Happiness Engineer

8 years, 3 months ago

Upload to another service (or your WordPress site), and post the link here. Careful not to disclose private customer information.

As for the issue, check the console if you can from any javascript errors: https://developers.google.com/web/tools/chrome-devtools/console/

Else, just disable all plugins except for WooCommerce and switch to a default WordPress theme. Then see if this issue still occurs. https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Manual Order – Items no longer editable.’ is closed to new replies.

7 replies
3 participants
Last reply from: Caleb Burks
Last activity: 8 years, 3 months ago
Status: resolved