Support » Plugin: WooCommerce SagePay Direct Payment Gateway » Malformed BillingState

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author swicks

    (@swicks)

    I’m unable to reproduce this problem. Would it be possible to use the sagepay test server and setup debug to capture the information being sent?

    thanks

    Steve

    iamthor

    (@iamthor)

    Hi Steve,

    The current problem is on a live site. So I can’t really be making lots of changes.
    Can you do it without shutting down the site or causing on-page errors?

    Thanks

    Plugin Author swicks

    (@swicks)

    Hi
    Can you not reproduce this on a test site?

    I know for US we have to send a state – do you know what state or is this happening on all?

    Can you let me know what versions of woocommerce, sagepay direct and wordpress you are using?

    regards

    Steve

    iamthor

    (@iamthor)

    The plugins did need updating, and I’ve updated them now.

    I’ve had a look at the code myself and I’ve made a few changes, I’m going to see if they work. If not, I will create a test site and give you the details.

    it’s tedious as I have little access myself – I need to wait for them to test it and confirm if it works or not.

    Cheers!

    iamthor

    (@iamthor)

    Hi Steve,

    My changes did not work. Can I give you access and you take a look?
    Do you have email and I’ll email you the details.

    Thanks!

    Plugin Author swicks

    (@swicks)

    Hi

    No problem – support(at)devicesoftware.com

    regards

    Steve

Viewing 6 replies - 1 through 6 (of 6 total)
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