• Resolved vincenzocefariello

    (@vincenzocefariello)


    Hi.

    I am having a problem about the Youtube Video integration on your plugin.

    The Video starts normally, but the user can’t STOP/Mute the audio, and is displayed on the background. (Desktop)

    If i go on my website with a tablet or another android device, the video doesn’t load (o.O), and if it loads, it don’t make sound.

    Is it possible to make “Buttons” on the Maintenance page about that?, so when the user need to stop/mute video, he can do it without leaving the page.

    Thanks for the answers

    P.s Beautiful Plugin ^-^

    The page I need help with: [log in to see the link]

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  • @vincenzocefariello

    Thank you for contacting us. Unfortunately, there is no way for user to stop or mute the video if you turned it On in your Admin. However, if you turn off the Video Loop, it will stop once it ends.

    You should also enable sound and turn on the autoplay on mobile devices here:
    http://prntscr.com/in0sxx

    If you don’t have any other questions we’re going to close down the thread here on our end, but please do let us know if there’s anything else we can help with.

Viewing 2 replies - 1 through 2 (of 2 total)

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