Main image is being cropped

dghaddon
(@dghaddon)

11 years, 4 months ago

Working on a clients site. The previous designer was able to get the main images for the product to fit just fine, but when I added 6 new products, you can see that it’s cutting off the image and I cannot find where to fix this. Here’s the URL to the page so you can see what I am talking about:
http://nostalgicboutique.com/product-category/fall-winter-collection/
Any help would be appreciated. Also, just to get to the category page it takes 5-10 seconds for the page to load, is this due to the amount of images tied to the category page or is there something else I can check?

Thank you,

David

https://wordpress.org/plugins/woocommerce/

Viewing 6 replies - 1 through 6 (of 6 total)

graphical_force
(@graphical_force)

11 years, 4 months ago

Have you checked the Product Image Sizes to make sure they have not been changed? You could also rebuild the thumbnails once those are changed.

Thread Starter dghaddon
(@dghaddon)

11 years, 4 months ago

The images are new, recently uploaded. The site was already built and products uploaded when I started working on it, so no clue if the original developer had the same issue or not. I compared the image sizes to those of other products and they are smaller in dimension than the others.

graphical_force
(@graphical_force)

11 years, 4 months ago

You could check to make sure that the Product Image Sizes under Woocommerce->Settings to make sure the new images are the same size as the old ones. If they are not you can rebuild the thumbnails using the plugin here: https://wordpress.org/plugins/regenerate-thumbnails/

What are the dimensions in WooCommerce->Settings?

Thread Starter dghaddon
(@dghaddon)

11 years, 4 months ago

They’re various sizes, but smaller than the others. Another thing to mention, I installed the SimpleViewer plug in for another page.The previous developer used Simple Viewer, but not the plugin version. I’m wondering if that could be the cause of the sizing problem.

graphical_force
(@graphical_force)

11 years, 4 months ago

So if you have installed the plugin and then noticed the issue, you can disable the plugin and see if the issue is still happening. If it is not, you’ll know that you’re having a conflict with the plugin.

Thread Starter dghaddon
(@dghaddon)

11 years, 4 months ago

I tried deactivating the WP-Simple Viewer and reloaded the image on one of the product pages, but it is still coming up too large. Next step would be to deactivate it and create a new product page to see if that allows the image to be correct.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Main image is being cropped’ is closed to new replies.