• Hello, I’ve got an email with both url and mailto links in the body.

    The urls are working fine but when I do a test send, the mailto link doesn’t work. The link opens up in an email client but the @ is removed from the email address and localhost/ is added to the end of the address.

    What am I missing here?

    http://wordpress.org/plugins/sendpress/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author itdoug

    (@itdoug)

    Did you set your from name and from address under the settings tab and then sending account? If you don’t specify a from address those mail links may not work.

    Thread Starter keirele

    (@keirele)

    Yes, though in the sending account setup, I’ve got the “send emails via my website” option checked (the site has shared hosting). Could this be why it’s happening?

    There’s an email link in the footer that’s working — I’m only having trouble with mailto links in the body of the email.

    Plugin Author itdoug

    (@itdoug)

    Would it be possible for you to attach a screenshot of what you have set in the basic styles area. It’s under settings and it is above where you edit the template style. I’d like to see what information it says there. You could also try sending an email to me, Doug at Sendpress dot com

    Plugin Author itdoug

    (@itdoug)

    We think we found an issue that may have caused the @ symbol to be stripped out when clicking the link. But we’re not sure why it’s adding localhost for you. We will get that out in the future release and perhaps you can test again and we can keep troubleshooting if necessary.

    Thread Starter keirele

    (@keirele)

    Thanks for your help!
    I tested again and am still having the same problem. I’ll send a test email and a screenshot.

    Plugin Author itdoug

    (@itdoug)

    Keirele,

    Your problem should be fixed when we get the next release out. That’s exactly the problem we were able to duplicate on our side and we fixed it in our development builds.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘mailto links in emails’ is closed to new replies.