mailpoet error on email form

  • Resolved jsubs44

    (@jsubs44)


    3 years, 8 months ago

    I have a popup form that pops up after 5 seconds, but when I try to add an email I get this error:
"Sorry, but we couldn't connect to the MailPoet server. Please refresh the web page and try again."

Here is the website:
<a href="http://www.dashandjuno.com">www.dashandjuno.com</a>

Let me know if you can help,
thanks!!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Dani F. a11n

    (@danielinhou)

    3 years, 8 months ago

    Hi there @jsubs44 👋🏽!

    Thank you for reaching out to MailPoet Support!

    I have a popup form that pops up after 5 seconds, but when I try to add an email I get this error:
    “Sorry, but we couldn’t connect to the MailPoet server. Please refresh the web page and try again.”

    Sure thing, this is likely to happen if you have a caching plugin installed.

    You can find more information on how to fix that error here: https://kb.mailpoet.com/article/271-error-messages-when-subscribing

    Cheers!

Viewing 1 replies (of 1 total)

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