Hi @francoismarsteau
I am glad to help
Please kindly know, that the WP Mail SMTP plugin is responsible for routing all emails to the mailing service (chosen mailer), and the mailing service is responsible for email delivery. So, the WP Mail SMTP plugin bridges a connection between your WordPress site and your email mailing service (mailer).
For example, you have a form on your website -> the user submits it -> sending of the notification email about the submission is triggered -> this email goes to the WP Mail SMTP plugin -> WP Mail SMTP plugin routes this email to the mailer -> mailer will send and deliver it further.
You need to make sure that you’ve followed all the steps in our guides on how to set up a mailer.
After that, the first step is to send a test email from WP Mail SMTP > Tools to a couple email addresses.
- If they go out fine, it means the WP Mail SMTP plugin is configured properly.
- If you get an on-screen error there is a “See Full Error Log” button if you scroll a bit, click it to see more details about the error.
- If you get a warning, there are links and or instructions on how to fix things in it.
It is important to check your Forms plugin notification settings, ecommerce plugin, newsletter plugin, and any other plugin triggering emails from your site, too. Then test them and see how it goes.
I hope this helps!
