Hi @terryscott2 ,
I’m sorry to hear that you’re having issues with email delivery.
To troubleshoot the issue, you can check that your form notification settings are configured correctly by following our tutorial.
If your notification settings are correct, the issue is likely because the emails sent from WordPress are not authenticated (unlike emails sent directly from dedicated email service providers). As a result, they are likely to be filtered by the receiving mail server.
To resolve email delivery issues like this, you can configure a SMTP plugin on your site so that emails are sent as authenticated. We have an article with a list of recommended SMTP options and links to their setup tutorials.
I hope this helps 🙂
I can second this — and notifications previously working fine for years before 9/29/26. I can see entries in the WP Forms Dashboard, fully authenticated + using WP SMTP. WP SMTP test received not WP Forms notifications. Double-checked notification settings.
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This reply was modified 1 day, 17 hours ago by
DNCreative.
Scratch that for me. Found the issue – sender needed more credits. Was not WP Forms. Thanks!
