Mail for client

Resolved agrenovacion
(@agrenovacion)

5 years, 9 months ago

Hello, i don´t wont to the send to my clients the information of the form. And the plugin is sending it, despite i have all the options uncheck in the general setting of the plugin. I need help,
Thank, Betina

Viewing 6 replies - 1 through 6 (of 6 total)

ashin_acowebs
(@ashinacowebs)

5 years, 9 months ago

Hi,

Can you please provide some more details of the same issue?

Thank you

Thread Starter agrenovacion
(@agrenovacion)

5 years, 9 months ago

Hello, In the product we put the “select form”.
When the client ends the purchese and woocommcere shows the detail of the order, it also shows the option that the costumers selected in the form. We wanted the select form information for internal use, not to been shown on the order.
Regards,
Betina
Palpatine1976
(@palpatine1976)

5 years, 9 months ago
Confirmed that this bug still exists in latest version 2.4.5. Deselecting the options on this settings page and saving *should* remove the custom product fields from both the confirmation order screen, and the email the user receives. It doesn’t work.

https://www.dropbox.com/s/gc3w99erulu6rj5/SNAG_Program-0091.png?dl=0

https://www.dropbox.com/s/z9rf8rrdsde50np/SNAG_Program-0092.png?dl=0

https://www.dropbox.com/s/8sl74w39i6dy993/SNAG_Program-0093.png?dl=0
- This reply was modified 5 years, 9 months ago by Palpatine1976. Reason: Added dropbox links to screenshots
Thread Starter agrenovacion
(@agrenovacion)

5 years, 9 months ago

Any news?

ashin_acowebs
(@ashinacowebs)

5 years, 9 months ago

HI,

Thanks to both of you for reporting this bug. We will fix this by our next update.

Thank you again.

marknopfler
(@marknopfler)

5 years, 8 months ago

Yes same issue here. I dont want to show the custom fields on Admin/client email…

Viewing 6 replies - 1 through 6 (of 6 total)

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