Mail error when invoice attached

  • Florent

    (@florenthnl)


    5 years, 6 months ago

    Hi guys!

    I’ve searched through this forum and on Google but couldn’t find a solution.

    Everytime I try to attach an invoice to the “Customer invoice/Order details (manual mail)” mail, I get the following error in the mail body:

    —-_SiB-13420531d1210b27-Part_1–

    —-_SiB-13420531d1210b27-Part_1–

    When the invoice is not attached to this mail, it gets displayed perfectly right. I use Newsletter, SMTP, Email marketing and Subscribe forms by Sendinblue plugin.

    Thanks a lot for the help!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Ewout

    (@pomegranate)

    5 years, 6 months ago

    Hi! Could you try sending this without the Sendinblue plugin? It seems like other users are facing issues with attachments too: https://wordpress.org/support/topic/transactional-mails-with-attachment-issue/

    Thread Starter Florent

    (@florenthnl)

    5 years, 6 months ago

    Thanks for the quick answer Ewout!

    To be honest, I’d rather not attach the invoice than risk to mess up my SendinBlue settings.. it took me long to make it work 😅

    I’ll see what I can do with SIB support.

    Cheers!

    Jerome

    (@jeromem_net)

    5 years, 6 months ago

    It works fine bypassing SendInblue, we’re actually trying to investigate with the help of SIB support.

    Thread Starter Florent

    (@florenthnl)

    5 years, 5 months ago

    Hi guys!

    I haven’t tested it yet, but it could be fixed:

    Newsletter, SMTP, Email marketing and Subscribe forms by Sendinblue
    3.1.0
    Bug fixes
    Fixed the blank/suspicious mail content with PDF attachments.

    Fingers crossed!

    Plugin Contributor Ewout

    (@pomegranate)

    5 years, 5 months ago

    That looks promising indeed, would love if you can confirm if that update indeed fixes the issue.

Viewing 5 replies - 1 through 5 (of 5 total)

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