Hi there
I’ve restored the missing stats and subscribers for your site.
Please note that when using staging sites, you should use Jetpack’s staging mode to avoid this kind of data mixup:
https://jetpack.com/support/staging-sites/
Thread Starter
denise
(@denise6971)
Thank you. I used Softaculous and thought I had de-activated prior to staging.
Thread Starter
denise
(@denise6971)
@drawmyface they are not showing. should be more followers and site views.
Could you give us more details about what appears to be missing?
If you’d like, you can also contact us via this contact form with more details:
https://jetpack.com/contact-support/?rel=support&hpi=1
Thank you.
Thread Starter
denise
(@denise6971)
Hi @denise6971
Apologies, it looks like I missed the subscribers. You should be able to see them now.
The stats were already merged though. Can you provide any more details about what stats are missing? Were there any other staging URLs involved?
Thread Starter
denise
(@denise6971)
Oh thank you so very much @drawmyface
Hey @denise6971,
I checked again your stats and they look okay to me. Are you still having issues with them? If that’s so, we’re happy to take a look at your merged stats – just let us know!