Lost admin access
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I created a super admin level so that I could have higher (and hidden) access than my client.
But made the mistake of lowering my level to test something and now I cannot access the plugin to change anything.
I still have admin access but its not high enough to see the user role editor plugin settings.
I’ve removed the plugin via ftp which sort of fixes things but when I reinstall it the settings are still there (must be in the database I suppose) and I still can’t see the plugin.
Can you please explain how I can fix this.
Thanks
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By default URE is available for the ‘administrator’ role at WP single and for user with ‘manage_network_users’ capability at WP multisite.
You may replace ‘administrator’ to any other role – change URE_KEY_CAPABILITY constant at ./includes/define-constants.php file.Hi Vladimir,
When I re-install the plugin because I now don’t have the top admin level, I can no longer access the plugin (it doesn’t show in the installed plugins for my access level).
I checked the file includes/define-constants.php file but cannot see anything in there relating to user roles.
How do I completely clear the plugin and its settings so that when I re-install the wrong settings don’t get reapplied?
Or how do I edit my user role and raise it to super admin?
Thanks
Hi,
If you work with single site WordPress
open
./includes/define-constants.php file, find line #15 there:define('URE_KEY_CAPABILITY', 'administrator');and replace ‘administrator’ with your new role. Only after that you may get back access to the “User Role Editor”.
For WordPress multisite you need superadmin flag at your global user profile, look on the 1st screenshot from this post:
https://www.role-editor.com/wordpress-multisite-super-admin-privilege/
It shows capabilities required to raise a role up to the superadmin too.In order to fully remove changes made by URE plugin (it is related to the options only as changes made to the roles are unrevertable) you need to delete URE via WordPress plugins menu, or manually fulfill modifications listed at uninstall.php file.
Hi Vladimir,
Thanks.
I created a user level with the displayed name = Super Administrator with the system name administrator
I also renamed the original administrator account to basic_admin with the displayed name Administrator
My user level is just plain administrator and I cannot see anything above that level….
I am using Single Site WordPress.
I’ve tried putting
define(‘URE_KEY_CAPABILITY’, ‘Super Administrator’);
But that doesn’t give me the Super Admin access I need to see the plugin settings.
Here is the content of wp_user_roles in the database
–start–
a:11:{s:11:”basic_admin”;a:2:{s:4:”name”;s:13:”Administrator”;s:12:”capabilities”;a:63:{s:16:”activate_plugins”;b:1;s:9:”add_users”;b:1;s:12:”create_users”;b:1;s:19:”delete_others_pages”;b:1;s:19:”delete_others_posts”;b:1;s:12:”delete_pages”;b:1;s:14:”delete_plugins”;b:1;s:12:”delete_posts”;b:1;s:20:”delete_private_pages”;b:1;s:20:”delete_private_posts”;b:1;s:22:”delete_published_pages”;b:1;s:22:”delete_published_posts”;b:1;s:13:”delete_themes”;b:1;s:12:”delete_users”;b:1;s:14:”edit_dashboard”;b:1;s:10:”edit_files”;b:1;s:17:”edit_others_pages”;b:1;s:17:”edit_others_posts”;b:1;s:10:”edit_pages”;b:1;s:12:”edit_plugins”;b:1;s:10:”edit_posts”;b:1;s:18:”edit_private_pages”;b:1;s:18:”edit_private_posts”;b:1;s:20:”edit_published_pages”;b:1;s:20:”edit_published_posts”;b:1;s:18:”edit_theme_options”;b:1;s:11:”edit_themes”;b:1;s:10:”edit_users”;b:1;s:6:”export”;b:1;s:6:”import”;b:1;s:15:”install_plugins”;b:1;s:14:”install_themes”;b:1;s:7:”level_0″;b:1;s:7:”level_1″;b:1;s:8:”level_10″;b:1;s:7:”level_2″;b:1;s:7:”level_3″;b:1;s:7:”level_4″;b:1;s:7:”level_5″;b:1;s:7:”level_6″;b:1;s:7:”level_7″;b:1;s:7:”level_8″;b:1;s:7:”level_9″;b:1;s:10:”list_users”;b:1;s:17:”manage_categories”;b:1;s:12:”manage_links”;b:1;s:14:”manage_options”;b:1;s:17:”moderate_comments”;b:1;s:13:”promote_users”;b:1;s:13:”publish_pages”;b:1;s:13:”publish_posts”;b:1;s:4:”read”;b:1;s:18:”read_private_pages”;b:1;s:18:”read_private_posts”;b:1;s:12:”remove_users”;b:1;s:13:”switch_themes”;b:1;s:15:”unfiltered_html”;b:1;s:17:”unfiltered_upload”;b:1;s:11:”update_core”;b:1;s:14:”update_plugins”;b:1;s:13:”update_themes”;b:1;s:12:”upload_files”;b:1;s:15:”wpseo_bulk_edit”;b:1;}}s:6:”author”;a:2:{s:4:”name”;s:6:”Author”;s:12:”capabilities”;a:11:{s:12:”upload_files”;b:1;s:10:”edit_posts”;b:1;s:20:”edit_published_posts”;b:1;s:13:”publish_posts”;b:1;s:4:”read”;b:1;s:7:”level_2″;b:1;s:7:”level_1″;b:1;s:7:”level_0″;b:1;s:12:”delete_posts”;b:1;s:22:”delete_published_posts”;b:1;s:15:”wpseo_bulk_edit”;b:1;}}s:11:”bbp_blocked”;a:2:{s:4:”name”;s:7:”Blocked”;s:12:”capabilities”;a:0:{}}s:11:”contributor”;a:2:{s:4:”name”;s:11:”Contributor”;s:12:”capabilities”;a:5:{s:10:”edit_posts”;b:1;s:4:”read”;b:1;s:7:”level_1″;b:1;s:7:”level_0″;b:1;s:12:”delete_posts”;b:1;}}s:6:”editor”;a:2:{s:4:”name”;s:6:”Editor”;s:12:”capabilities”;a:35:{s:17:”moderate_comments”;b:1;s:17:”manage_categories”;b:1;s:12:”manage_links”;b:1;s:12:”upload_files”;b:1;s:15:”unfiltered_html”;b:1;s:10:”edit_posts”;b:1;s:17:”edit_others_posts”;b:1;s:20:”edit_published_posts”;b:1;s:13:”publish_posts”;b:1;s:10:”edit_pages”;b:1;s:4:”read”;b:1;s:7:”level_7″;b:1;s:7:”level_6″;b:1;s:7:”level_5″;b:1;s:7:”level_4″;b:1;s:7:”level_3″;b:1;s:7:”level_2″;b:1;s:7:”level_1″;b:1;s:7:”level_0″;b:1;s:17:”edit_others_pages”;b:1;s:20:”edit_published_pages”;b:1;s:13:”publish_pages”;b:1;s:12:”delete_pages”;b:1;s:19:”delete_others_pages”;b:1;s:22:”delete_published_pages”;b:1;s:12:”delete_posts”;b:1;s:19:”delete_others_posts”;b:1;s:22:”delete_published_posts”;b:1;s:20:”delete_private_posts”;b:1;s:18:”edit_private_posts”;b:1;s:18:”read_private_posts”;b:1;s:20:”delete_private_pages”;b:1;s:18:”edit_private_pages”;b:1;s:18:”read_private_pages”;b:1;s:15:”wpseo_bulk_edit”;b:1;}}s:13:”bbp_keymaster”;a:2:{s:4:”name”;s:9:”Keymaster”;s:12:”capabilities”;a:0:{}}s:13:”bbp_moderator”;a:2:{s:4:”name”;s:9:”Moderator”;s:12:”capabilities”;a:0:{}}s:15:”bbp_participant”;a:2:{s:4:”name”;s:11:”Participant”;s:12:”capabilities”;a:0:{}}s:13:”bbp_spectator”;a:2:{s:4:”name”;s:9:”Spectator”;s:12:”capabilities”;a:0:{}}s:10:”subscriber”;a:2:{s:4:”name”;s:10:”Subscriber”;s:12:”capabilities”;a:2:{s:4:”read”;b:1;s:7:”level_0″;b:1;}}s:13:”administrator”;a:2:{s:4:”name”;s:19:”Super Administrator”;s:12:”capabilities”;a:63:{s:13:”switch_themes”;b:1;s:11:”edit_themes”;b:1;s:16:”activate_plugins”;b:1;s:12:”edit_plugins”;b:1;s:10:”edit_users”;b:1;s:10:”edit_files”;b:1;s:14:”manage_options”;b:1;s:17:”moderate_comments”;b:1;s:17:”manage_categories”;b:1;s:12:”manage_links”;b:1;s:12:”upload_files”;b:1;s:6:”import”;b:1;s:15:”unfiltered_html”;b:1;s:10:”edit_posts”;b:1;s:17:”edit_others_posts”;b:1;s:20:”edit_published_posts”;b:1;s:13:”publish_posts”;b:1;s:10:”edit_pages”;b:1;s:4:”read”;b:1;s:8:”level_10″;b:1;s:7:”level_9″;b:1;s:7:”level_8″;b:1;s:7:”level_7″;b:1;s:7:”level_6″;b:1;s:7:”level_5″;b:1;s:7:”level_4″;b:1;s:7:”level_3″;b:1;s:7:”level_2″;b:1;s:7:”level_1″;b:1;s:7:”level_0″;b:1;s:17:”edit_others_pages”;b:1;s:20:”edit_published_pages”;b:1;s:13:”publish_pages”;b:1;s:12:”delete_pages”;b:1;s:19:”delete_others_pages”;b:1;s:22:”delete_published_pages”;b:1;s:12:”delete_posts”;b:1;s:19:”delete_others_posts”;b:1;s:22:”delete_published_posts”;b:1;s:20:”delete_private_posts”;b:1;s:18:”edit_private_posts”;b:1;s:18:”read_private_posts”;b:1;s:20:”delete_private_pages”;b:1;s:18:”edit_private_pages”;b:1;s:18:”read_private_pages”;b:1;s:12:”delete_users”;b:1;s:12:”create_users”;b:1;s:17:”unfiltered_upload”;b:1;s:14:”edit_dashboard”;b:1;s:14:”update_plugins”;b:1;s:14:”delete_plugins”;b:1;s:15:”install_plugins”;b:1;s:13:”update_themes”;b:1;s:14:”install_themes”;b:1;s:11:”update_core”;b:1;s:10:”list_users”;b:1;s:12:”remove_users”;b:1;s:9:”add_users”;b:1;s:13:”promote_users”;b:1;s:18:”edit_theme_options”;b:1;s:13:”delete_themes”;b:1;s:6:”export”;b:1;s:15:”wpseo_bulk_edit”;b:1;}}}
–end–
Is the problem that my ‘new’ role is called administrator? and my original admistrator was renamed to ‘basic_admin’ ?
Thanks for your help!
define(‘URE_KEY_CAPABILITY’, ‘Super Administrator’);
This constant should use role ID, not the role name. That is for your ‘Super Administrator’ role you may input ‘administrator’, for the “Administrator” role – “basic_admin”.
I don’t understand why do you need to rename standard WordPress role. In case you follow some of general WordPress security recommendations about renaming built-in ‘administrator’ user, it is about the ‘admin’ user login, not about his “Administrator” role. It is right thing, as a lot of bots tries to login with ‘admin’ user. But there is no need to rename the built-in WordPress roles. Finally it could lead to the mess or confusion during site support, update or with some WordPress theme or plugin.
Hi
Can I jump in on this as I’m having similar kind of issue, except on a multisite.
I have installed & network activated URE, but am unable to create Site Admin roles for the network sites – the only roles that appear to be available are Customer, Shop Manager and Email Manager?
I also tried just activating it on the single site I need the extra Admin, but still didn’t show the capability.
Hope you can help on this.
I wonder why you don’t see the standard WordPress roles like: editor, author, subscriber?
Some other plugin may hide roles from you…In order to see ‘Administrator’ role, excluded by default from URE dropdown roles list, go to the URE Settings page and turn on “Show Administrator at User Role Editor” role checkbox there
Thanks for getting back.
I had already set that, just checked again and it is set as you have suggested, but still no Admin role option showing, hence my query.
Do you see built-in WordPress roles: editor, author, subscriber?
No, I remember seeing them in WP a while back when first putting the site together, but the’re not there now. It doesn’t change either even if I deactivate URE . . . so that’s the strange thing?
Yes, quite strange. Try to deactivate all plugins, activate built-in theme like 2014. Will you see any changes in the roles list?
Thought I wold have a look at the db tables first. Think I have the correct ones here;
Main site is on “wrdp1”.
In the “wp_options” table is “wp_user_roles” which does only contain the roles I previously outlined – Customer, Shop Manager, Email Manager, even if I deactivate theme & plugins etc, isn’t this table going to stay the same?I happen to have an old install on “wrdp2” (several months old, so not current) and checked the same table there where I can see all the roles we are looking for – Admin, Editor etc.
So question I guess is has the data really has gone missing – as opposed to it being blocked by a plugin conflict? And if it has gone missing, can I repair the table by just adding the data from that the old wrdp2 table?
What do you think . . ?
You are right. The value of this record is a serialized PHP array. Any correct changes there will be reflected in WordPress:
http://shinephp.com/how-to-change-wordpress-user-role-capabilities/Just check that you will not lose ‘Customer’, ‘Shop Manager’, ‘Email Manager’. In case you did not have those role in the older copy of the database you may add them manually.
Great – copied the old user role data in that did it, all roles are now showing again!
Now resolved, so thanks for your help on this.
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