• Hello,

    We wrong set the receiver email address as jack.long@fibercan.com.cn. And 3 emails have been sent. But we don’t have this account.

    The correct email address should be jacklong@fibercan.com.cn.

    Could you please kindly help us send these 3 emails again to us? Since we are trying the free version, and don’t have the email platfrom yet.

    Thanks a lot!!

    • This topic was modified 2 years, 11 months ago by sallyfbk97.
    • This topic was modified 2 years, 11 months ago by sallyfbk97.
    • This topic was modified 2 years, 11 months ago by sallyfbk97.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Alberto Ruggiero

    (@witcher83)

    Hello @sallyfbk97 ,

    unfortunately the plugin does not store the email data, these emails are lost forever.

    Thread Starter sallyfbk97

    (@sallyfbk97)

    Hi Alberto,

    Thanks for your reply and help.

    If I buy the paid one, can I get them back then?

    We need it so urgently. Please kindly help us. Thanks a lot.

    Plugin Support Alberto Ruggiero

    (@witcher83)

    Hello @sallyfbk97 ,

    unfortunately it’s not retroactive. These quote requests are lost and this version of the plugin does not store them

    Thread Starter sallyfbk97

    (@sallyfbk97)

    Hi Alberto,

    Thanks for your reply.

    Do you have other ways to recover these three?

    Are the logic means if receiver email doesn’t exist, then the page will occur as unsuccessful quotes. Therefore, no data store in your cloud data storage.

    Or at least Can we buy the paid version and have a try?

    Cause this is important for us. Please kindly help us. Thanks a lot!

    Plugin Support Alberto Ruggiero

    (@witcher83)

    Hello @sallyfbk97

    i’m sorry but as said there’s no way from us to recover these emails.

Viewing 5 replies - 1 through 5 (of 5 total)

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