LOGO section

  • Janavi

    (@janavithakkar)


    4 years, 11 months ago

    Hi,

    We are using latest version of theme on our testing server.

    Now the issue is in mobile view of this theme, if open any new internal page the logo disappears and will be displayed if we open that again from the same device.

    Also we go back to home page from that page logo disappears, nor we can click on that blank space from internal so we can’t go back to homepage.

    PS: Please test on safari, device(i7).

    • This topic was modified 4 years, 11 months ago by Janavi.
    • This topic was modified 4 years, 11 months ago by Janavi.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Shahin

    (@skalanter)

    4 years, 11 months ago

    Hello @janavithakkar,

    It seems you used the lazy load for all images on your website; I think this issue is related to that plugin. Would you please check this screenshot: https://i.postimg.cc/d1cn0PGG/image.png? It is loaded after a second.

    For troubleshooting, please do the following steps and let me the results:

    1- Head over to WP Dashboard > Plugin.
    2- Deactivate all plugins.
    3- Then, first activate the Ocean Extra plugin.
    4- Check your issue.
    5- Then, activate your plugins one by one
    6- After activation of any plugins, check your issue

    Suppose you have a cache plugin or server cache. You need to clear its cache contents or disable them.

    Please keep us posted.

    Best,

Viewing 1 replies (of 1 total)

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