• Resolved SJW

    (@whitsey)


    When a visitors accesses our website with Logo Slider WP – the page auto-scrolls down to bring the slider into focus, skipping the entire home page introduction section – is this a setting I have activated that can be turned off?

    The page I need help with: [log in to see the link]

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  • Plugin Author LogicHunt

    (@logichunt)

    Hi, thanks for reporting this. There’s no setting in Logo Slider WP that scrolls the page to the slider, and the plugin doesn’t call any scroll or focus function on page load, so it’s most likely something else on the page interacting with it. To narrow it down, could you try the following?

    1. Does the address bar show a #something at the end when the page jumps? If so, that anchor is what’s scrolling it.
    2. Temporarily deactivate Logo Slider WP (or remove the shortcode from the home page). Does the jump stop?
    3. If it does, edit the slider and turn off Mousewheel, Lazy Load and Auto Height, then retest.
    4. Try a private window, and clear any cache/optimization plugin (lazy load, “delay JS”) before testing.
    5. Does it happen on every load or only on reload/back? Which browser and device?

    If it’s easier, you can also reach us through our support center at https://logichunt.com/support/. We can look at your site more closely there, and you can share details privately instead of in a public thread. Either way, we’re happy to keep helping here too.

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