Login Issue When Maintenance Mode Is Activated

  • Resolved Julian Muslia

    (@julimuslia)


    2 weeks, 3 days ago

    Hi,

    I’m experiencing an issue with logging in to my website after updating to Version 9.1.2.

    I currently have both Custom Login URL and Maintenance Mode activated. When I access the login screen and enter my username and password, the page simply refreshes and I’m not logged in.

    However, when I disable Maintenance Mode, I’m able to log in normally without any issues.

    Could you please look into this and let me know if there is a known issue or if there’s anything I can do to resolve it?

    Thank you for your help!

    Best regards,
    Julian

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Bowo

    (@qriouslad)

    2 weeks, 3 days ago

    @julimuslia thank you for reporting this. However, I’m not able to replicate / reproduce the issue on my test site. Enabling Change Login URL and Maintenance Mode still allows me to login just fine. Do you have any other plugin / code that is modifying the default WordPress login somehow?

    Plugin Author Bowo

    (@qriouslad)

    2 weeks, 3 days ago

    @julimuslia are you using the free version of ASE?

    Thread Starter Julian Muslia

    (@julimuslia)

    2 weeks, 3 days ago

    Hi @qriouslad,

    Thanks for the fast reply.

    Yes, I’m using the free version. After doing some testing, I noticed that there seems to be a conflict with Wordfence when 2FA is enabled.

    Here are the results of my tests:

    1. Maintenance Mode ON + Wordfence 2FA ON:
      The login does not redirect to the 2FA page. Instead, the login page simply refreshes.
    2. Maintenance Mode OFF + Wordfence 2FA ON:
      The login redirects successfully to the Wordfence 2FA page.
    3. Maintenance Mode ON + Wordfence 2FA OFF:
      Everything works as expected.
    4. Maintenance Mode OFF + Wordfence 2FA OFF:
      Everything works as expected.

    So, it appears that the issue only occurs when both Maintenance Mode and Wordfence 2FA are enabled.

    I hope this helps narrow down the cause of the conflict.

    Thanks!

    ErinGibsonCo

    (@erinfriction)

    1 week, 4 days ago

    @qriouslad I’m also experiencing the login refresh loop, but disabling the 2FA feature in Wordfence does NOT solve it for me. To fix it, I have to either:

    • Disable ASE maintenance mode
    • Disable entire ASE plugin (free)
    • Disable entire Wordfence plugin

    The last time I touched my site was September 7 and the issue was not present then.

    Plugin Author Bowo

    (@qriouslad)

    1 week, 4 days ago

    @julimuslia @erinfriction Thank you for the additional information. Please test this v9.1.3.2 that contains a possible fix: https://www.wpase.com/sdc_download/21849/?key=k6rwz8ibgvpvtqf4sstatonmpuelmx. If it works, the fix will be included in the next, official release on Monday.

    • This reply was modified 1 week, 4 days ago by Bowo.
    Thread Starter Julian Muslia

    (@julimuslia)

    1 week, 3 days ago

    Hi @qriouslad

    thanks for the update. After installing the v9.1.3.2 it seems that everything is working as expected.

    Best Regards,
    Julian

    Plugin Author Bowo

    (@qriouslad)

    1 week, 3 days ago

    @julimuslia Great to hear that. Thanks for confirming the fix. It will be included in next Monday’s release.

    If you find ASE useful, please consider writing a quick review for it at https://wordpress.org/plugins/admin-site-enhancements/#reviews. Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

You must be logged in to reply to this topic.