Login error

Hello @gerizon,

I understand you want to connect to another Facebook account.

Please navigate to the following URL and delete the values mentioned below: www.yourdomain.come/wp-admin/wp_options.php

• wc_facebook_product_catalog_id
• wc_facebook_external_merchant_settings_id
• wc_facebook_feed_id

Let us know how it goes!

Hi @gerizon

Unfortunately, I have Woodmart template and the file is not in place. Where should I look in this case?

I am not sure I am getting what you’re referring to here. Can you please share with us a clear screenshot of what you see on your end so that we could address you more effectively?

If you don’t already have a screenshot service installed, you can try https://snipboard.io or http://skitch.com/. You can share the direct link to the image as a response to this topic.

Hello,

Please follow the steps explained in this thread: How to disconnect old Facebook account and change it.

I hope this helps.

Hi @gerizon

I’m glad we were able to help you here! 🙂

I will be marking this thread as resolved. Should you have further inquiries, kindly create a new topic here.

Meanwhile, if you have a few minutes, we’d love it if you could leave us a review:

https://wordpress.org/support/plugin/facebook-for-woocommerce/reviews/

Thanks!